Privacy Policy

PeptideMD ("we," "our," or "us") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth platform and website at peptidemd.bio.

1. Information We Collect

We collect information you provide directly to us, including:

• • Personal identifiers: Name, email address, phone number, date of birth, and mailing address.
• • Health information: Medical history, current medications, allergies, lab results, and other health data provided during your intake and consultations.
• • Account credentials: Username and password for your patient portal.
• • Payment information: Billing details processed through our secure third-party payment processor.
• • Communications: Messages sent through our contact forms, patient portal, or direct communications with our care team.

2. How We Use Your Information

We use the information we collect to:

• • Facilitate telehealth consultations between you and licensed healthcare providers.
• • Process and fulfill prescription orders through our partner pharmacy.
• • Communicate with you regarding your treatment, appointments, and account.
• • Improve our platform, services, and user experience.
• • Comply with legal and regulatory obligations.

3. HIPAA Compliance

As a healthcare platform, PeptideMD complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. For full details, please see our HIPAA Notice of Privacy Practices.

4. How We Share Your Information

We may share your information with:

• • Healthcare providers: Licensed physicians and medical staff involved in your care.
• • Pharmacy partners: Our 503A-licensed compounding pharmacy for prescription fulfillment.
• • Service providers: Third-party vendors who assist with payment processing, secure data hosting, and platform operations — all bound by HIPAA Business Associate Agreements where applicable.
• • Legal obligations: As required by law, court order, or governmental regulation.

We do not sell your personal or health information to third parties.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. These include encryption in transit and at rest, access controls, secure authentication, and regular security assessments. While no system is impenetrable, we follow industry best practices for healthcare data protection.

6. Cookies and Tracking

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our platform. You may disable cookies through your browser settings, though this may affect site functionality. We do not use cookies to track your health information.

7. Your Rights

You have the right to:

• • Access your personal and health information.
• • Request corrections to inaccurate information.
• • Request deletion of your information, subject to legal retention requirements.
• • Receive a copy of your data in a portable format.
• • Opt out of non-essential communications.

To exercise these rights, contact us at support@peptidemd.bio.

8. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@peptidemd.bio

Phone: (888) 555-0123

Mail: PeptideMD, Attn: Privacy Officer, [Business Address]